Provider handbooks for adult social care services – CQC
The CQC has confirmed how it will regulate, inspect and rate care homes and community adult social care in England. Following joint development, consultation and testing over the last eighteen months, CQC has issued documents called ‘handbooks’, which will help care providers to understand how they will be assessed and rated from now on.
Specialist teams, including trained members of the public, will inspect services, unannounced, against what matters most to the people who use them – are they safe, caring, effective, responsive to their needs, and well-led.
Source: The KingsFund Health Management and Policy alert 10/10/14